This is the MTU warranty policy on all shipped product. We reserve the right to change policies, prices and specifications without notice. Our current policy is stated on this web site.
All Warranty's on computers purchased through MTU are handled by the Computer Manufacturer.
Software is sold as is for the use claimed in the pages on this website. There may be typographical errors in the text. Thus, please verify that any special features are available before purchasing the product. We may add new features, perform upgrades, and repair bugs, and make them available to you as Upgrades for free or for payment.
CDROM's and their contents are warranted to be free of defects for 90 days from date of shipment. A defective part will be replaced by MTU at our expense in the USA. For International orders, we will send the replacement shipment via US Postal mail, unless you are willing to pay for other shipment means.
Drives carry a manufacturer´s warrantee of usually12 months. MTU will replace a defective CD Recorder drive purchased from MTU without charge, if it is received at MTU within 15 days from the Invoice date including an MTU issued RMA Number for return. Beyond 15 days, MTU will help you to contact the manufacturer directly for warranty repair. This is the standard way, and the fastest way to repair or replace a faulty drive. You must pay the return shipping charges to MTU or the manufacturer, and we or the manufacturer will pay to UPS Ground charge to return the repaired product to you. There will be an extra charge if you want faster return shipping.